WaziPlay Privacy Policy

Data controller

WaziPlay is responsible for the personal data processed through this website.

Contact: hello@waziplay.com

Legal basis for processing

We process personal data only when we have an appropriate legal basis. Depending on the purpose, this may include:

• Website operation and security — legitimate interests in operating, securing and maintaining WaziPlay.
• Analytics cookies — user consent.
• Marketing and advertising cookies — user consent.
• Affiliate tracking — consent where tracking technologies require it.
• Contact emails and enquiries — processing necessary to respond to the user's request and WaziPlay's legitimate interests in handling communications.

What we may collect

When you use WaziPlay, we may collect or process the following types of information:

• Technical data about your visit to the website
• Approximate device type and browser
• IP address or approximate location, if processed by our server, CDN or analytics tools
• Pages you open on the website
• Date and time of your visit
• Referral source (where you came from)
• Information you send us by email
• Data about clicks on external links, if click tracking is used on the website
• Cookie data, if cookies or analytics are used

What we do not collect

WaziPlay does not collect or process:

• Passwords for casino or betting accounts
• User bank card details
• User M-Pesa account data
• KYC documents
• User deposits
• User withdrawals
• Betting history inside gambling operators
• Gaming balances
• Account blocking decisions
• Private messages between you and an operator

WaziPlay cannot access your casino or betting account. We do not process gambling payments, withdrawals, KYC documents or player account data.

How we use data

We may use collected information for:

• Operating the website
• Protecting the website from spam, bots and abuse
• Analysing website traffic
• Improving content and site structure
• Understanding which pages are useful to users
• Responding to email enquiries
• Fixing errors on the website
• Checking that external links work correctly
• Measuring clicks on affiliate or external links, if such tracking is used

Cookies and analytics

WaziPlay uses cookies and similar technologies to support basic website functionality, measure website traffic and improve user experience. Cookies are small text files stored on your device when you visit the website.

We use the following cookie categories:

You can accept all cookies, reject non-essential cookies or manage your preferences through the cookie banner shown on your first visit. You can change your choice at any time using Cookie settings in the website footer.

If you reject non-essential cookies, analytics and marketing technologies will not be loaded. Essential cookies will remain active because they are required for the website to work.

External analytics, advertising or affiliate services may process data according to their own privacy policies once you have given consent for the relevant cookie category. WaziPlay does not control how third-party providers handle data after their tools are loaded.

You can also limit or block cookies through your browser settings. Some website features may not work correctly if essential cookies are disabled.

Affiliate and external links

WaziPlay may include external links to casinos, sportsbooks, app stores, support pages and other third-party websites. Some links may be affiliate links.

When you click an external link, you may leave WaziPlay and visit a third-party website. We are not responsible for the privacy practices of third-party websites. The privacy policy of the external site applies once you leave WaziPlay.

WaziPlay does not control the privacy policies of gambling operators or other third-party websites.

Third-party services

We may rely on third-party providers to operate the website. These may include:

• Hosting provider
• Domain and DNS provider
• Email provider (for handling messages sent to our contact address)
• Google Analytics — website usage analytics

These providers may process limited technical data as part of hosting, security or communication services. We do not share gambling account data with these providers because we do not collect it.

How long we keep data

Technical and analytics data may be kept for as long as needed to operate the website, run analytics and maintain security.

Email correspondence may be kept for as long as needed to handle your enquiry and maintain a record of communication. As a general guide for this website:

• Email correspondence — up to 24 months
• Technical server logs — according to hosting provider settings
• Analytics data — according to analytics service settings, if used

Data that is no longer needed may be deleted or anonymised.

Your privacy rights

You can contact us by email to:

• Ask what data we may hold about you
• Request correction of your data
• Request deletion of your data
• Object to how your data is processed
• Ask questions about this Privacy Policy

You can contact us if you want to access, correct or delete personal information that we may hold about you. If we do not hold personal information about you, we may respond that we only keep technical logs or email correspondence if you contacted us directly.

Complaints

If you believe that your personal data has been handled unlawfully, you may lodge a complaint with the Office of the Data Protection Commissioner of Kenya (ODPC).

File a complaint with the ODPC

Data security

We use reasonable technical and organizational measures to protect information. However, no website or internet transmission can be guaranteed to be completely secure.

Access to data should be limited to what is necessary to operate the website. WaziPlay uses HTTPS to protect data transmitted between users and the website.

Children and underage users

WaziPlay is intended only for users who are legally allowed to read gambling-related content and participate in gambling in their jurisdiction. WaziPlay is not intended for underage users. We do not knowingly collect personal information from children.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page. The date near the top of this page shows when it was last updated.

Contact us

If you have questions about this Privacy Policy or your personal data, contact us by email: hello@waziplay.com

Useful links

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